Returns & Exchanges

At Aku Woodpanel, we want you to be completely satisfied with your wood paneling projects. If your order doesn't meet your expectations, you can return unused panels in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and photos of the panels to receive a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Carefully repack the wood panels in their original protective shipping materials to prevent any damage or scratches during the transit back to our warehouse.

3

Ship the Product

Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.

4

Inspection and Refund

Once our quality control team inspects the panels for resale condition, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing